Only individuals with a valid cosmetology license in the United States are eligible to apply for a professional membership.

Only individuals with a valid cosmetology license in the United States are eligible to apply for a professional membership.

Who is eligible to apply for a professional membership?

To apply, please submit your application through our website and provide all required documentation, including proof of your professional licensing.

To apply, please submit your application through our website and provide all required documentation, including proof of your professional licensing.

How do I apply for a professional membership?

Yes, please update your information on your account page.

Yes, please update your information on your account page.

I’m moving to a new salon, can I update my information?

Yes, we offer comprehensive education and resources for stylists to ensure you and your team are fully equipped to use and recommend AWARE Hair products. Premium Salons have exclusive access to VIP Events and Masterclasses. Contact us to learn more a

Yes, we offer comprehensive education and resources for stylists to ensure you and your team are fully equipped to use and recommend AWARE Hair products. Premium Salons have exclusive access to VIP Events and Masterclasses. Contact us to learn more about upcoming training sessions.

Do you offer training for stylists?

At AWARE Hair, we are proud to offer white-glove service to all our salon partners. Once your professional membership is approved, a member of our team will guide you through our ordering process and ensure you have all the resources needed to succee

At AWARE Hair, we are proud to offer white-glove service to all our salon partners. Once your professional membership is approved, a member of our team will guide you through our ordering process and ensure you have all the resources needed to succeed.&#xA0;

How can I offer AWARE Hair products in my salon?

AWARE Hair

For salon professionals to learn more about how to become an authorized partner salon, make updates to their accounts, and more.

Salon Professionals

How do I unlock pre-order access?

When will my order be shipped?

Does AWARE offer express shipping?

How can I track my order?

Can I modify or cancel my order after it’s been placed?

How can I view my order history?

Do you offer discounts?

Where can I buy AWARE products?

What type of payments do you accept?

Do you ship to APO / PO Boxes?

Do you ship internationally?

Order Management

Are AWARE products made for Professionals or Clients?

Are AWARE products suitable for all ages and genders?

Are AWARE products clean?

Are AWARE products natural?

Are AWARE formulations vegan?

What makes AWARE’s signature natural fragrance, Pacific Air, special?

How do I know if AWARE products are right for my hair type?

How long will it take to see results with AWARE products?

Can AWARE products help with thinning hair?

Are AWARE products safe for hair that has been color-treated or chemically-processed (e.g., Brazilian blowout and Keratin)?

Can I use the AWARE products on extensions?

Can I use AWARE products if I have a sensitive scalp?

How often should I use AWARE 9·1 Professional Shampoo and Conditioner?

Can I use AWARE 9·1 Professional Leave-in Styling Conditioner on wet or dry hair?

Where are AWARE products made?

Does AWARE test on animals?

Is the packaging recyclable?

Do AWARE products expire?

How should I store AWARE products?

Can I get personalized haircare advice?

Do you offer gift cards?

Can I include a gift message with my order?

What should I do if a product I want is out of stock?

What should I do if I have more questions about AWARE products?

How often do you release new batches of your products?

Product Information & Care

How do I create an account with AWARE Hair?

How can I update my personal information?

Do you offer a subscription service?

How do I manage my subscriptions?

Account & Subscriptions

What is the AWARE Hair Society?

How do I join the AWARE Hair Society?

How does the AWARE Hair loyalty program work?

How can I check my points balance?

What rewards can I earn through the loyalty program? How do I redeem my points?

Can I earn points for purchases made at partner salons?

I placed an order, but no points have been added to my account yet. When will points be added?

What happens to my or points if I return a product or if an order is canceled?

How do I receive my birthday gift?

Do points ever expire?

Does the program expire without activity?

How soon will I begin earning points?

How do I stay updated on special promotions and opportunities to earn extra points?