What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us immediately at [email protected] with your order number and photos of the issue. We’ll work quickly to resolve the problem.
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Order Issues
Encounter a problem with your order? This section helps you resolve issues such as missing or damaged items, incorrect shipments, or order discrepancies. Find step-by-step instructions on what to do and who to contact to get the issue resolved as qui
How do I report a missing item from my order?
If an item is missing from your order, please contact our support team at [email protected]. Provide your order number and details about the missing item, and we’ll address the issue promptly.
What if I experience a discrepancy with my order?
For any order discrepancies, such as incorrect charges or missing products, please contact us at [email protected]. We’re here to help ensure your order is correct.
I entered the wrong address, what should I do?
Contact [email protected] immediately. In some cases, we may be able to change the address for you if your order has not already been processed. In the event that your order is undeliverable or returned to sender due to insufficient or inaccurate
How can I contact customer support?
You can reach our customer support team by emailing [email protected]. We strive to respond to all inquiries within 24 hours.